About Me

Problem Solver · IT Communicator · Systems Engineer at Auburn University

Professional Overview

I am currently a Systems Engineer at the Auburn University Office of Information Technology, working in Virtual Desktop Infrastructure. As a driven problem-solver, I identify issues and implement efficient solutions to enhance user experience.

I go above and beyond in maximizing workplace efficiency, including developing applications to increase productivity, better serve our customers, and ease the load on my peers and superiors.

Skills & Expertise

Technical Skills

VMwareGroup PolicyMicrosoft Power AutomateUniFi Switch ManagementCisco Meraki

Core Competencies

Problem SolvingCommunicationTroubleshootingSystem AdministrationNetwork Configuration

Professional Experience

Systems Engineer | VMware

Auburn University Office of Information TechnologyJun 2024 - Present

Working with Virtual Desktop Infrastructure and implementing system-wide solutions.

Helpdesk Technician | Networking

College of Agriculture at Auburn UniversityJul 2021 - Jun 2024

Handled switch configuration for off-campus locations and served as first line of network support for the Alabama Cooperative Extension System. Managed comprehensive IT support including hardware troubleshooting and software solutions.

IT Consultant

Southeastern Financial LLCMay 2016 - Jun 2024

Managed all technology needs for a growing insurance business, including system maintenance, troubleshooting, and implementation of shared platforms for improved workflow efficiency.